Best Body Shop, Florissant

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 314-831-3300 or make an appointment online!

What People Say About Us

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    If you need some auto body work done this is the place to go. This is my first accident and while it was not my fault, I must say the experience I had here is worth having another. Now with that said, I'm not going to go out and dent up my car or anyone else's but these guys did a wonderful job on my car.

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    Nice job!!!

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    This was our first time to your dealership - we knew what we wanted when we came in. Our salesman Bill Komlose worked with us to get us exactly what we came for. We left in a couple of hours with a brand new Charger. Our only disappointment during that time was the clean-up on the car - it left a bit to be desired and was also what we spent most of the time waiting on - so much so that Bill scheduled a return trip for the following week to finish the job correctly. The sales staff and finance dept were excellent, the clean-up crew needs a little work. Even with that, we would still recommend your dealership to friends and family.

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    They did great work fixing a big dent and scratches on my whole driver side.

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    Fixed my Charger. Paint looks great!

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    Very nice and professional employees.

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    Highly recommend!! I can't say enough good things about my experience with Marty Cancila and Joe, the body shop manager. Being a previous service writer, I've VERY picky!! They went above and beyond on my sons truck - body work and paint. Looks beautiful!! I'll be back, actually today for my car, unfortunately!

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    If you need some auto body work done this is the place to go. This is my first accident and while it was not my fault, I must say the experience I had here is worth having another. Now with that said, I'm not going to go out and dent up my car or anyone else's but these guys did a wonderful job on my car.

Call us for service: 314-831-3300

ASE (Automotive Service Excellence)
I-CAR
ASA (Automotive Service Association)